RFID
Mont Cascades is integrating technology called RFID starting this winter. The era of single use tickets will now be behind us in order to introduce rechargeable RFID cards! How does it work? We will explain everything here!
Mont Cascades uses access gates at the chairlifts and issues guests RFID access cards. Keep this card to reload online and save.
Your season pass or lift ticket will be loaded onto your RFID Card.
This RFID card will open the gate and grant you access to the chairlift, provided of course that your pass is loaded with a valid lift ticket or pass type.
Retrieve your RFID card
In order to collect your RFID card, you must first purchase a ticket or a season pass online (or at the customer service counter).
Keep it safe, it will be your card for several years!
Online Purchase
Your lift ticket will be issued on a reloadable et reusable RFID card.
Purchase your first ticket at the ski resort or online and pick it up at a ticket kiosk. Keep your card safe so you can access the ski lifts directly.
Now you can RELOAD your tickets online and save time. RFID cards are non-transferable. Only one card is issued per user.
Season Pass holders: Your season pass details will be loaded onto your RFID card. You will be able to recharge your card each season.
RFID Information
RFID stands for Radio Frequency Identification Device.
The device is a small circuit that is integrated into your RFID card, which contains information relating to your lift ticket or season pass. When you approach the access gate, the circuit in your card will register and open the gate automatically, provided that your card is loaded with a valid lift ticket or season pass.
Insert your card in one of the pockets of your ski coat, necessarily on the LEFT side.
- Pocket on the arm
- Chest or front pocket
- Regular side pocket
The card should be the only item in your pocket, isolated from your cell phone, other RFID cards and electronic device. Avoid contact with metal objects and above all, do not make a hole in your card
At the chair lifts
Once you arrive at the chair lifts, go to the gates. Wait a few seconds for the reader to detect the card and the panels will open automatically.
If the gate does not open, step back slightly and try again by positioning your card closer to the reader. Otherwise, step away from the line and a member of our team will be available to help you outside.
Online recharge
- In order to recharge your card, go to our online store and log in to your account.
- Make sure you enter the correct username and the correct email associated with your RFID card or your previous web purchases. Otherwise, the product will not be associated with your card, and it will not work in the station.
- Once logged in, choose the product you wish to purchase by selecting your profile and accepting the terms and conditions.
- When the product is selected and added to your cart, you can proceed with the purchase.
- Following your transaction, the product will be automatically added to your digital card and can be used at the station! You are therefore now ready to go directly to the slopes, keeping your current map.
Recharge on site
It is also possible to reload your RFID card at the customer service counter.
Frequency Asked Questions
Is my card good for next season?
Yes. Your card is good for many seasons. If you have a Mont Cascades RFID card, regardless of what it contains (ticket or season pass), it will be recharged automatically during your online purchases. So, if you buy a season pass for the next season, it will end up on your card. So keep it safe until next season!
What happens if I forgot my card?
As you must have your RFID card with you to access the mountain, go to the customer service counter with an identity card, we can give you a new card. You will not lose any tickets or subscriptions that were on your card.
We offer you your first magnetic card, however a $5 fee will apply if your card has been lost or stolen.
What happens if I lose or have my card stolen?
Go to the customer service counter with an identity card, we can give you a new card. You will not lose any tickets or subscriptions that were on your card.
We offer you your first magnetic card, however a $5 fee will apply if your card has been lost or stolen.
What happens if my card breaks or doesn't work?
In the event of a problem with use, go to customer service with the card in question. If your card is broken as a result of misuse, you will need to get a new card (fees will apply). If your card is faulty, it will be replaced free of charge.
Please note that your card must not be bent, pierced or scratched.
Can I have multiple products on my RFID card?
Can I reload my RFID card at the customer service counter?
Yes. Once you have your RFID card in hand, however, we advise you to recharge your card online in order to hit the slopes more quickly!
What should I do if the gates do not open?
Where are the automatic printing terminals located?
- In the main chalet
- Outside of the main lodge
- At the world cup lodge
Where should I put my RFID card?
You must put your card in your coat (not in the pockets of your pants), in one of the pockets on the LEFT side.
- Pocket on the arm
- Chest or front pocket
- Regular side pocket
The card should be the only item in your pocket, isolated from your cell phone, other RFID cards and electronic device. Avoid contact with metal objects and above all, do not make a hole in your card.
