Covid-19

Season pass holders will have priority access to the slopes. The number of tickets available per day will therefore be limited to avoid crowding on the site. In addition, tickets will be available online only.

• All day tickets must be purchased online a maximum of 7 days before your date of arrival at Mont Cascades. You will have until 10 a.m., if tickets are still available, on the day of your arrival to purchase your day ticket.
• In order to have as little manipulation as possible, avoid printing your ticket, and prioritize having your tickets on your cell phone. Make sure you have the number of barcodes equal to the number of tickets purchased. As we are in nature, network reception may be weak or non-existent, we suggest you take a screenshot of each of your tickets.
• Card payments are strongly recommended.
• If you purchase a season pass you will not have to reserve your place and can come as you wish under the terms and conditions of your pass.

• Wearing a face cover is mandatory both indoors and outdoors, at all times, regardless of the alert level.
• Bring 2 different face covers: one for inside (mask suggested) and one for outside.
• The face cover can be a procedural mask, homemade mask, neck warmer, balaclava or other well-fitting garment covering the nose and mouth. This garment should be made of at least 2 layers of close-knit fabric and be large enough to completely cover the mouth and nose.

In indoor public areas (chalets, rentals, shops, etc.): Mandatory for anyone aged 10 or over.

In the ski lifts: Compulsory in the queue and throughout the lift from the age of 3.

With the ski school: Compulsory from the age of 3 for the entire duration of the course.

Interregional and interprovincial travel is not recommended. Visitors must follow the rules applicable to their city of residence and it is the responsibility of each individual to follow Public Health Guidelines.

• The number of seats in the chalets will be reduced in order to respect distancing.
• No service will be offered in the chalets. These will only serve as a refuge to warm up. The period of use will be limited to 15 minutes. Access to sanitary facilities will be possible and a food take-out service will be available, but for outdoor consumption only.
• A tent has been added to add space to allow customers to use it on the same level as the main chalet. Chalet regulations also apply to this tent.

Important: you will need to arrive ready to ski or snowboard. You cannot enter or leave any bags or personal effects in the chalets. Do not drive with ski boots, but put them on in the car in the parking lot.

• No service will be offered inside. Access to the ski chalet and its use in refuge mode includes permission to bring a light meal. The period of use will be limited to 15 minutes. Access to sanitary facilities will be possible and a food take-out service will be available, but for outdoor consumption only.

• Equipment rentals should be done online only. It will also be possible to make the reservation in advance.
• Measures will be in place to limit contact and respect distancing. The equipment will be disinfected after each use.
• Boutique, the rental and the workshop are open.

• The distance of 2 meters must be respected in all line ups.
• One chair = one household or two person from a different household sitting at the extremity of the Quad chair are also permitted. 
• Wearing a face cover must be done in line ups, and on the lift, until you disembark.
• We ask customers to be patient and to respect the signs applying Quebec Public Health rules.

• The snow school is open.
• The following COVID refund policy would apply: click here.

Still with a view to respecting sanitary measures, lockers will not be available.