Covid-19

Pass holders will have priority access to the runs. The number of tickets available per day will be limited in order to avoid too much traffic on site. In addition, tickets will be available online only.

• All day tickets must be purchased online a maximum of 14 days before your date of arrival at Mont Cascades.
• In order to have as little manipulation as possible, avoid printing your ticket, and prioritize having your tickets on your cell phone. Make sure you have the number of barcodes equal to the number of tickets purchased. As we are in nature, there may be a lack of network signal, we suggest you take a screenshot of each of your ticket’s barcodes.
• Card payments are strongly recommended.
• Season pass holders will not have to reserve your place and will be able to come as you please according to the terms and conditions of your pass.

• Face covering is recommended when waiting in line and taking lifts.
• Face coverings may be a procedural mask, neck warmer, balaclava or other tight-fitting garment covering the nose and mouth.
• In indoor public areas (chalets, rentals, store, etc.): A procedural mask’s is mandatory for all persons 10 years of age or older.
• On the lifts: recommended in the queue and throughout the lift from the age of 3 years.
• With the Snow School, Nancy Greene or Race program : mandatory from the age of 3 for the entire duration of the course.

• 4 person per table.
• The use of all indoor spaces as a shelter for guests is permitted to warm up and eat for a period of 30 minutes.
• The number of seats in the chalets will be reduced so that a distance of 1 metre is respected.
• An outdoor winter tent has been added to provide additional space and to allow clients to warm up and eat. The regulations that apply to a chalet also apply to this winter tent.

Important: It is not possible to leave bags inside the chalets (closed buildings, tent, etc.) or in any common areas. You can change in the chalet & winter tent but bags & personal belongings must be left in your car.

• There is a fast-food service (food truck) and a Grab & Go counter.
• The use of all indoor spaces as a shelter for clients is permitted to warm up and eat for a period of up to 30 minutes.

• Equipment rentals will be done online only. It will also be possible to make reservations in advance.
• It is mandatory to wear face coverings inside for customers 10 years and older. The capacity is based on the surface area and the respect of the physical distance of 1 metre between people who do not live in the same house.

• The use of the same chairlift by users from the same household is preferred, however, it remains permitted for users not residing in the same household.
• It is recommended to wear face coverings when waiting in line and when taking the lifts.
• We ask our clientele to be patient and to respect the signage applying the rules of the Quebec Public Health.
• We ask customers to be patient and to respect the signs applying Quebec Public Health rules.

• The snow school is open.
• Ski/snowboard lessons and competition club activities are permitted. It is mandatory to wear a face covering (neck warmer/mask covering the nose and mouth).
• The following COVID refund policy would apply: click here.