Alertes
GET YOUR 2020-2021 SEASON PASS NOW!
Hours
Hours are subject to change due to weather conditions.
TODAY : Closed
Customer Service
Monday – Friday: 9:30am to 4:30pm
e-mail only – info@montcascades.ca
Webcams
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Snow season guarantee
Mont Cascades Snow season guarantee
Season pass
The resort is launching the Mont Cascades Snow Season Guarantee, a program of exclusive measures for customers who have purchased their 2020-2021 ski pass before October 15, 2020, 11:59 p.m**.
This initiative aims to reassure customers who want to take advantage of a better rate on next winter’s season passes despite the financial and health uncertainties that hover due to COVID-19. Eligibility is automatic for all customers who have purchased a season’s pass.
Thus, subscribers who ultimately do not wish to ski in winter 2020-2021 can:
- Postpone their season’s pass to the 2021-2022 season at no additional cost and no price increase.
- Request a full refund of their season’s pass.
Eligibility
To be eligible, clients must:
- Have purchased their 2020-2021 season’s pass before October 15, 2020, 11:59 p.m**.
Refund : terms and conditions
- The reimbursement request must be made between November 1st and December 4th, 2020 by the person who paid for the passes. A form will be available on request.
- The season’s pass must not have been claimed.
- Valid for all types of season’s pass.
- An administrative fee of $ 30 + taxes will be applicable on the refund.
Credit : terms and conditions
- The request for postponement must be made between October 1st and December 4th, 2020 by the season’s pass holder. A form will be available on request.
- The deferred subscription cannot be transferred to another person.
- If the rate for the 2021-2022 season is higher, the subscriber will not have to pay the difference.
- The season’s pass must not have been claimed.
- Valid for all types of season’s pass.
- In case of postponement, the administrative fee of $ 30 + taxes will not be applicable.
In the event of a closure or interruption of the resort’s services caused by a government order, here are the terms:
| Season suspension/end of season | Credit |
| Before October 15, 2020** | 100% |
| Between Octobre 16, 2020 and December 22, 2020** | 85% |
| Between December 23, 2020 and January 4, 2021** | 70% |
| Between January 5, 2021 and February 15, 2021** | 50% |
| Between February 16, 2021 and March 15, 2021** | 20% |
| After March 16, 2021** | 0% |
** Date may be subject to changes depending on the guidelines of the maximum capacity at the resort impose Public Health.
SNOW SCHOOL PROGRAM
If the ski area must cease operations due to COVID-19 once programs have started, snow school customers may receive a credit equivalent to the number of days remaining in the program, an administration fee of $30 will be deducted for a refund. There will be no admin fee charged if the credit is applied towards a program for the 2021-22 season.