GET YOUR 2020-2021 SEASON PASS NOW!
Hours are subject to change due to weather conditions.
TODAY : Closed
Monday – Friday: 9:30am to 4:30pm
e-mail only – email@example.com
Mont Cascades Snow season guarantee
The resort is launching the Mont Cascades Snow Season Guarantee, a program of exclusive measures for customers who have purchased their 2020-2021 ski pass.
This initiative aims to reassure customers who want to take advantage of a better rate on next winter’s season passes despite the financial and health uncertainties that hover due to COVID-19. Eligibility is automatic for all customers who have purchased a season’s pass.
Thus, subscribers who ultimately do not wish to ski in winter 2020-2021 can:
To be eligible, clients must:
Refund : terms and conditions
Credit : terms and conditions
In the event of a closure or interruption of the resort’s services caused by a government order, here are the terms:
|Season suspension/end of season||Credit|
|Before October 15, 2020**||100%|
|Between Octobre 16, 2020 and December 22, 2020**||85%|
|Between December 23, 2020 and January 4, 2021**||70%|
|Between January 5, 2021 and February 15, 2021**||50%|
|Between February 16, 2021 and March 15, 2021**||20%|
|After March 16, 2021**||0%|
** Date may be subject to changes depending on the guidelines of the maximum capacity at the resort impose Public Health.
All measures of the snow season guarantee are based on a definitive closure of the resort for the 2020-2021 season. In the event that the closure would be partial (example: opening only on January 1), the credits would be treated at the end of the season, calculated proportionally to the amount of days closed.
SNOW SCHOOL PROGRAM
If the Mont Cascades’ Snow School must cease operations due to COVID-19 once programs have started, snow school customers may request a credit note or refund pro-rated for the number of days remaining in the program.
A $30 administration fee will apply to all refunds.
No administration fee will apply for credit notes.
Credit notes will only be applied towards future Snow School products or future seasons passes.
In the event of a temporary shutdown lessons may be rescheduled to a later date in order to complete the program. Refund or credit note requests will be processed at the end of the season in order to have the exact number of days affected by the closure