Before your visit

Here are some points that will guide you before your first visit to the park!

Dress Code

Our first priority is the safety of our guests. To participate in our attractions, proper bathing attire is required. It is our commitment to accommodate all our guests and comply with all safety laws, rules & regulations. We welcome guests from all cultural backgrounds and we encourage all guests to respect each others’ perspectives, beliefs and values.

Mont Cascades is a family-oriented park. It is mandatory to wear a proper bathing suit when using our attractions. Thongs and transparent clothing are not permitted. Bathers of all genders are required to wear an appropriate swimsuit bottom. We reserve the right to determine the appropriateness of swimwear.

Due to safety requirements, swimwear with buttons, snaps, rivets or zippers and clothing such as jeans, shorts, t-shirts, rash guards and hijabs are not allowed on body slides.

Burkinis are permitted on some attractions, however they are not allowed on body slides.

Swimsuits are mandatory for toddlers playing in any aquatic attraction.

We recommend that you do not wear jewelry on the attractions. Jewelry lost in the pool will unfortunately be destroyed by the filtration system. Mont Cascades is not responsible for lost or broken personal belongings. Some attractions do not permit wearing of accessories (hats, glasses, shirts, shoes etc.) where there is a risk of the bather losing an accessory piece or the risk of being caught in the attraction. Mont Cascades is not responsible for lost or broken personal belongings.

PROHIBITED OBJECTS

The following items are not allowed on site:

  • Any type of metal knife or sharp object
  • All glassware and pyrex containers (including baby bottles and perfume bottles)
  • Balls, frisbees, floaties, water guns and toys
  • Portable radios and speakers
  • Any cooking or combustion device
  • Exterior alcoholic beverages
  • Parasols

Bag Search

For security reasons, the Mont Cascades team reserves the right to conduct a bag search before granting access to the park to our customers. Thank you for your collaboration.

STORE AND EQUIPMENT RENTAL

Float jacket rentals are available at the park, subject to availability. In case you forget, sunscreen, tongs (flip-flops), swim diapers and towels are available for purchase at the park.

WEATHER

A cloudy or rainy day is the perfect time to enjoy a less crowded day at the waterpark! All our attractions remain open, the pools are heated and queues are non-existent! Don’t miss the chance to turn a grey day into a summer highlight!

Rain is just confetti falling from the sky!

In case of rain

All attractions remain open on rainy days. For safety reasons, in the event of a thunderstorm, attractions may be temporarily closed. They will reopen after the storm has passed. There are no refunds due to bad weather.

Parking

FREE PARKING

Location: Besides the main entrance at the North Lodge

Hours: 9am to 7pm

Accessibility

PERSON LIVING WITH A DISABILITY

Persons accompanying a person with a disability may enter the park free of charge if they have an Access 2 card or a Companion Leisure Card (CAL). To get the discounted ticket, the accompanying person must present their Access 2 or Companion Leisure Card (CAL) at our ticket office.

For more information on the Access 2 card, click here.

For more information on the Companion Leisure Card (CAL), click here.

SMOKING POLICY

Mont Cascades is a family-oriented waterpark and safety is our priority.

Tobacco Smokers

Mont Cascades offers a smoke-free environment. A designated smoking area is located in the parking area. It is prohibited to smoke anywhere on Mont Cascades outside this designated space.

Cannabis

Medical and/or recreational cannabis and related paraphernalia including vapes and food products are not permitted anywhere on park property at any time.

Behavior

Guests whose behavior is determined to be impaired will not be permitted to ride the attractions and will be removed from the premises.

Groups

You want to organize a team building activity for your company this summer?

You want to enjoy a sunny day with friends?

Are you looking to organize a memorable family gathering?

Are you responsible for organizing an end of school year field trip?

MONT CASCADES IS THE DESTINATION FOR YOU!

Do you want to have a private place to gather during your stay in Mont Cascades?

You can reserve one of our private gazebos (maximum 10 people / gazebo) now!

$79,99 / day

Payment for a gazebo reservation is made in one go at the time of reservation, and is non-refundable.

CANCELLATION POLICY

Season passes and day tickets purchased on site or online are non-refundable, non-exchangeable and non-transferable.